Genesys Telecom
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Genesys Telecom Genesys is a global leader in cloud-based contact center and omnichannel customer experience (CX) solutions, trusted by more than 11,000 companies across over 100 countries[3]. The company provides Genesys Cloud CX, an all-in-one cloud cont… read more ↓
Transfer network
How toll free numbers move between Genesys Telecom (IG) and other Resp Orgs, reconstructed from Somos registry snapshots. Larger nodes = more transfer volume; Genesys Telecom is highlighted. Open the full interactive map →
Scroll to zoom, drag to pan, drag a node to reposition.
- Website: https://www.genesys.com/ Domain since 1997 (29y)
At a glance
#122 of 206 oldest
Inventory by NPA
Click any NPA for total pool inventory across the industry.
By status
- WORKING 69,639, 94.3%
- TRANSIT 3,726, 5.0%
- RESERVED 496, 0.7%
Inventory age buckets
- < 1 month 1, 0.0%
- 1–3 months 2,148, 2.8%
- 3–12 months 15,936, 20.9%
- 1–2 years 14,774, 19.4%
- 2–5 years 25,658, 33.7%
- 5+ years 11,122, 14.6%
Ages are measured from each number's last change in the Somos registry, that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.
Request a manual history review of a specific toll free number →
Trajectory
Show monthly numbers
| Month | Inventory | Acquired | Harvested | Lost | From spare | To spare |
|---|---|---|---|---|---|---|
| 2018-03 | 3,619 | 0 | 0 | 0 | 0 | 0 |
| 2018-06 | 4,063 | 1,064 | 26 | 620 | 602 | 288 |
| 2018-09 | 4,483 | 1,115 | 11 | 695 | 607 | 189 |
| 2018-10 | 4,478 | 342 | 5 | 347 | 263 | 150 |
| 2018-11 | 4,572 | 361 | 0 | 267 | 227 | 101 |
| 2018-12 | 4,684 | 415 | 1 | 303 | 266 | 102 |
| 2019-01 | 5,137 | 737 | 9 | 284 | 400 | 93 |
| 2019-02 | 5,486 | 644 | 0 | 295 | 347 | 103 |
| 2019-03 | 5,409 | 396 | 0 | 473 | 248 | 327 |
| 2019-04 | 6,067 | 975 | 0 | 317 | 486 | 103 |
| 2019-05 | 6,326 | 568 | 0 | 309 | 472 | 89 |
| 2019-06 | 6,634 | 705 | 0 | 397 | 268 | 160 |
| 2019-08 | 6,821 | 956 | 2 | 769 | 497 | 554 |
| 2019-09 | 8,274 | 1,661 | 0 | 208 | 1,291 | 38 |
| 2019-10 | 9,054 | 1,036 | 1 | 256 | 561 | 58 |
| 2019-11 | 9,905 | 1,423 | 0 | 572 | 680 | 79 |
| 2019-12 | 11,124 | 1,590 | 1 | 371 | 452 | 128 |
| 2020-01 | 11,313 | 788 | 0 | 599 | 509 | 197 |
| 2020-02 | 11,650 | 879 | 0 | 542 | 718 | 137 |
| 2020-03 | 11,616 | 555 | 0 | 589 | 488 | 180 |
| 2020-04 | 12,230 | 1,354 | 0 | 740 | 1,201 | 111 |
| 2020-05 | 13,329 | 1,546 | 0 | 447 | 1,029 | 120 |
| 2020-06 | 13,345 | 1,075 | 0 | 1,059 | 678 | 381 |
| 2020-07 | 13,911 | 1,137 | 0 | 571 | 752 | 101 |
| 2020-08 | 15,379 | 2,118 | 0 | 650 | 756 | 158 |
| 2020-09 | 15,959 | 1,520 | 0 | 940 | 1,149 | 288 |
| 2020-10 | 19,524 | 4,362 | 0 | 797 | 1,287 | 76 |
| 2020-11 | 20,314 | 2,105 | 3 | 1,315 | 1,648 | 86 |
| 2020-12 | 20,197 | 1,479 | 1 | 1,596 | 1,059 | 723 |
| 2021-01 | 21,550 | 2,290 | 1 | 937 | 1,877 | 359 |
| 2021-02 | 22,127 | 1,928 | 66 | 1,351 | 1,135 | 315 |
| 2021-03 | 22,472 | 1,402 | 2 | 1,057 | 1,017 | 282 |
| 2021-04 | 23,282 | 1,777 | 4 | 967 | 1,172 | 127 |
| 2021-05 | 24,674 | 2,238 | 1 | 846 | 1,227 | 48 |
| 2022-05 | 32,599 | 11,922 | 111 | 3,997 | 5,810 | 512 |
| 2022-06 | 33,348 | 1,934 | 54 | 1,185 | 1,231 | 647 |
| 2022-07 | 34,481 | 2,073 | 14 | 940 | 1,443 | 626 |
| 2022-08 | 33,823 | 1,515 | 36 | 2,173 | 637 | 1,049 |
| 2022-09 | 35,151 | 2,192 | 27 | 864 | 779 | 748 |
| 2022-10 | 35,937 | 1,758 | 0 | 972 | 953 | 607 |
| 2022-11 | 36,116 | 1,296 | 0 | 1,117 | 1,079 | 624 |
| 2022-12 | 37,172 | 1,881 | 0 | 825 | 939 | 573 |
| 2023-01 | 37,002 | 1,303 | 16 | 1,473 | 851 | 671 |
| 2023-02 | 37,540 | 1,311 | 0 | 773 | 938 | 632 |
| 2023-03 | 37,726 | 1,464 | 0 | 1,278 | 1,165 | 626 |
| 2023-04 | 38,803 | 2,115 | 1 | 1,038 | 1,486 | 723 |
| 2023-05 | 40,562 | 2,583 | 0 | 824 | 1,277 | 666 |
| 2023-06 | 41,272 | 1,593 | 1 | 883 | 1,114 | 592 |
| 2023-07 | 34,481 | 5,228 | 39 | 12,019 | 1,336 | 4,469 |
| 2023-08 | 43,865 | 14,764 | 62 | 5,380 | 5,158 | 1,223 |
| 2023-09 | 45,537 | 2,573 | 1 | 901 | 1,086 | 634 |
| 2023-10 | 46,690 | 1,906 | 23 | 753 | 1,180 | 605 |
| 2023-11 | 48,354 | 2,494 | 24 | 830 | 1,078 | 719 |
| 2023-12 | 58,153 | 17,827 | 191 | 8,028 | 5,884 | 1,468 |
| 2024-02 | 51,574 | 8,288 | 138 | 14,867 | 1,745 | 5,118 |
| 2024-03 | 52,232 | 1,896 | 5 | 1,238 | 1,000 | 603 |
| 2024-04 | 52,384 | 1,391 | 1 | 1,239 | 786 | 22 |
| 2024-05 | 52,840 | 1,702 | 2 | 1,246 | 881 | 24 |
| 2024-06 | 53,709 | 2,042 | 70 | 1,173 | 973 | 0 |
| 2024-07 | 53,402 | 992 | 2 | 1,299 | 783 | 10 |
| 2024-08 | 54,396 | 1,869 | 0 | 875 | 1,241 | 33 |
| 2024-09 | 55,949 | 2,245 | 4 | 692 | 1,226 | 0 |
| 2024-10 | 57,378 | 2,508 | 3 | 1,079 | 961 | 0 |
| 2024-11 | 56,383 | 1,157 | 1 | 2,152 | 806 | 0 |
| 2024-12 | 57,427 | 1,561 | 0 | 517 | 1,057 | 14 |
| 2025-01 | 57,971 | 3,212 | 114 | 2,668 | 1,347 | 0 |
| 2025-02 | 58,792 | 1,521 | 1 | 700 | 1,078 | 0 |
| 2025-03 | 58,792 | 0 | 0 | 0 | 0 | 0 |
| 2025-04 | 59,402 | 1,368 | 25 | 758 | 1,028 | 0 |
| 2025-05 | 61,102 | 2,563 | 37 | 863 | 997 | 16 |
| 2025-06 | 61,777 | 1,924 | 8 | 1,249 | 1,064 | 0 |
| 2025-07 | 62,876 | 2,236 | 3 | 1,137 | 762 | 5 |
| 2025-08 | 64,957 | 2,795 | 21 | 714 | 945 | 0 |
| 2025-09 | 66,921 | 2,817 | 14 | 853 | 1,173 | 0 |
| 2025-10 | 67,167 | 1,447 | 4 | 1,201 | 1,242 | 3 |
| 2025-11 | 67,876 | 1,878 | 0 | 1,169 | 1,526 | 0 |
| 2025-12 | 67,105 | 1,545 | 1 | 2,316 | 1,259 | 0 |
| 2026-01 | 69,916 | 4,184 | 10 | 1,373 | 2,975 | 0 |
| 2026-02 | 70,156 | 1,710 | 0 | 1,470 | 1,415 | 0 |
| 2026-03 | 70,444 | 1,481 | 0 | 1,193 | 1,309 | 0 |
| 2026-04 | 71,270 | 1,685 | 36 | 859 | 1,100 | 8 |
| 2026-05 | 72,597 | 2,366 | 125 | 1,039 | 1,772 | 0 |
| 2026-06 | 73,875 | 2,328 | 33 | 1,050 | 1,104 | 0 |
Flow patterns (42-month cumulative)
Inbound (numbers acquired)
| Direct transfer from another RespOrg | 267,732.0 |
| Harvested from disconnect pool | 4,176.0 |
| First assigned from spare pool | 283,044.0 |
| Reactivated own disconnects | 6.0 |
Outbound (numbers lost)
| Direct transfer to another RespOrg | 336,808.0 |
| Standard disconnect aging process (3+ months in DISC) | 2 |
| Abbreviated disconnect period (1–2 months in DISC) | 18 |
| Released directly to spare pool | 122,084.0 |
Of the 20 disconnect episodes this RespOrg has sent through aging, 90% were abbreviated (1–2 snapshots in DISC status). That's a strong early-disconnector signal, this RespOrg routinely releases numbers before the full 3–4 month aging window. Worth checking daily for vanity drops.
Top direct-transfer sources (INto IG)
| AT | 10,055.0 | AT&T |
| JY | 9,924.0 | Bandwidth |
| KS | 7,490.0 | Lumen Technologies (Lumen) |
| LG | 5,717.0 | Lumen Technologies (Lumen) |
| AU | 5,506.0 | ATL Communications (ATLC) |
| VZ | 5,106.0 | Verizon Business (Verizon) |
| LE | 4,032.0 | Intelepeer |
| BC | 3,677.0 | Incontact (Nice) |
| RS | 3,459.0 | AccessLine |
| BP | 3,387.0 | Five 9, Inc. |
Top direct-transfer destinations (OUT of IG)
| GA | 11,408.0 | Comet Media |
| JY | 10,880.0 | Bandwidth |
| AU | 3,613.0 | ATL Communications (ATLC) |
| VZ | 3,582.0 | Verizon Business (Verizon) |
| KS | 3,020.0 | Lumen Technologies (Lumen) |
| AT | 2,905.0 | AT&T |
| SO | 2,570.0 | Signal One |
| MY | 2,245.0 | Mayfair Communication (Primetel) |
| TW | 2,243.0 | Twilio |
| IU | 2,236.0 | Interactive RespOrg Management |
Summary
An overly politically correct Call Center service "delivering leading customer experiences" through the cloud and across all channels.
About Genesys Telecom
Genesys is a global leader in cloud-based contact center and omnichannel customer experience (CX) solutions, trusted by more than 11,000 companies across over 100 countries[3]. The company provides Genesys Cloud CX, an all-in-one cloud contact center platform featuring AI-powered capabilities including Agent Copilot and Predictive Engagement[1]. Based on available search results, specific details regarding founding year, parent company status, and public/private classification could not be confirmed from provided sources.
Affiliations: No subsidiary or parent company information found in provided search results.
Toll free / RespOrg activity: No information found in search results regarding Genesys Telecom's toll-free or RespOrg-specific activity. The search results focus on Genesys Cloud CX as a contact center platform rather than toll-free number management or RespOrg operations.
AI-generated summary (confidence: low), last updated 2026-04-30. Verify against primary sources before quoting.
Top vanity holdings
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