Incontact
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Incontact inContact (now NICE inContact) is a leading provider of cloud-based contact center software, offering platforms like CXone for omnichannel routing, workforce optimization, analytics, automation, and AI on an open cloud foundation[1][2][4]. … read more ↓
Transfer network
How toll free numbers move between Incontact (BC) and other Resp Orgs, reconstructed from Somos registry snapshots. Larger nodes = more transfer volume; Incontact is highlighted. Open the full interactive map →
Scroll to zoom, drag to pan, drag a node to reposition.
- Website: https://www.nice.com/ Domain since 1992 (34y)
- Phone: (866) 965-7227 via web search: get.incontact.com
- 👥 Shared address (2 resporgs)
At a glance
#71 of 206 oldest
Inventory by NPA
Click any NPA for total pool inventory across the industry.
By status
- WORKING 268,162, 98.4%
- DISCONN 4,399, 1.6%
- UNAVAIL 4, 0.0%
Inventory age buckets
- 1–3 months 8,502, 3.0%
- 3–12 months 29,528, 10.2%
- 1–2 years 37,417, 13.0%
- 2–5 years 70,648, 24.5%
- 5+ years 122,067, 42.4%
Ages are measured from each number's last change in the Somos registry, that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.
Request a manual history review of a specific toll free number →
Trajectory
Show monthly numbers
| Month | Inventory | Acquired | Harvested | Lost | From spare | To spare |
|---|---|---|---|---|---|---|
| 2018-03 | 485,897 | 0 | 0 | 0 | 0 | 0 |
| 2018-06 | 476,972 | 6,359 | 83 | 15,284 | 4,379 | 452 |
| 2018-09 | 481,815 | 9,505 | 24 | 4,662 | 5,841 | 462 |
| 2018-10 | 483,266 | 1,945 | 9 | 494 | 1,528 | 2 |
| 2018-11 | 486,575 | 4,070 | 0 | 761 | 3,403 | 7 |
| 2018-12 | 488,830 | 2,696 | 5 | 441 | 2,064 | 3 |
| 2019-01 | 494,755 | 6,746 | 11 | 821 | 5,946 | 5 |
| 2019-02 | 497,512 | 5,142 | 0 | 2,385 | 3,929 | 47 |
| 2019-03 | 457,834 | 2,921 | 0 | 42,599 | 2,027 | 12 |
| 2019-04 | 459,077 | 4,712 | 0 | 3,469 | 3,451 | 2 |
| 2019-05 | 462,080 | 6,205 | 0 | 3,202 | 5,598 | 1 |
| 2019-06 | 465,360 | 5,386 | 0 | 2,106 | 4,135 | 0 |
| 2019-08 | 449,531 | 13,173 | 0 | 29,002 | 12,103 | 25,541 |
| 2019-09 | 474,619 | 28,033 | 3 | 2,945 | 26,989 | 1,794 |
| 2019-10 | 476,781 | 3,828 | 0 | 1,666 | 2,269 | 202 |
| 2019-11 | 479,096 | 4,107 | 1 | 1,792 | 2,776 | 0 |
| 2019-12 | 481,037 | 2,723 | 3 | 782 | 1,082 | 0 |
| 2020-01 | 483,432 | 2,881 | 0 | 486 | 1,291 | 59 |
| 2020-02 | 484,874 | 2,031 | 0 | 589 | 1,186 | 0 |
| 2020-03 | 478,105 | 2,497 | 0 | 9,266 | 2,041 | 0 |
| 2020-04 | 481,920 | 5,065 | 0 | 1,250 | 4,075 | 0 |
| 2020-05 | 484,789 | 3,366 | 3 | 497 | 2,256 | 0 |
| 2020-06 | 472,835 | 3,625 | 0 | 15,579 | 2,892 | 182 |
| 2020-07 | 474,106 | 2,754 | 0 | 1,483 | 1,762 | 23 |
| 2020-08 | 474,035 | 1,969 | 0 | 2,040 | 1,185 | 0 |
| 2020-09 | 476,357 | 3,095 | 1 | 773 | 2,351 | 1 |
| 2020-10 | 478,252 | 8,276 | 0 | 6,381 | 6,442 | 0 |
| 2020-11 | 477,392 | 1,117 | 36 | 1,977 | 699 | 0 |
| 2020-12 | 480,360 | 3,714 | 3 | 746 | 2,299 | 53 |
| 2021-01 | 419,642 | 3,563 | 0 | 64,281 | 2,306 | 113 |
| 2021-02 | 422,299 | 7,326 | 15 | 4,669 | 6,344 | 2 |
| 2021-03 | 421,430 | 1,839 | 0 | 2,708 | 1,209 | 332 |
| 2021-04 | 422,188 | 2,762 | 1 | 2,004 | 2,145 | 9 |
| 2021-05 | 420,290 | 5,981 | 0 | 7,879 | 2,549 | 2 |
| 2022-05 | 444,573 | 39,758 | 226 | 15,475 | 17,426 | 4,263 |
| 2022-06 | 446,365 | 2,517 | 136 | 725 | 1,298 | 214 |
| 2022-07 | 448,998 | 3,722 | 25 | 1,089 | 1,753 | 0 |
| 2022-08 | 451,009 | 2,860 | 1 | 849 | 1,530 | 160 |
| 2022-09 | 450,703 | 2,940 | 12 | 3,246 | 1,319 | 208 |
| 2022-10 | 454,809 | 5,129 | 4 | 1,023 | 3,444 | 107 |
| 2022-11 | 455,057 | 2,867 | 3 | 2,619 | 1,574 | 499 |
| 2022-12 | 456,133 | 1,910 | 0 | 834 | 1,085 | 282 |
| 2023-01 | 456,552 | 940 | 16 | 521 | 502 | 0 |
| 2023-02 | 457,321 | 1,342 | 0 | 573 | 594 | 6 |
| 2023-03 | 459,363 | 2,919 | 0 | 877 | 2,251 | 29 |
| 2023-04 | 460,559 | 3,492 | 2 | 2,296 | 1,664 | 6 |
| 2023-05 | 462,407 | 2,282 | 6 | 434 | 2,034 | 11 |
| 2023-06 | 464,246 | 3,214 | 0 | 1,375 | 2,187 | 218 |
| 2023-07 | 448,998 | 13,203 | 23 | 28,451 | 2,461 | 12,323 |
| 2023-08 | 466,588 | 31,726 | 321 | 14,136 | 14,282 | 2,387 |
| 2023-09 | 465,537 | 1,898 | 1 | 2,949 | 1,643 | 0 |
| 2023-10 | 465,331 | 6,183 | 2 | 6,389 | 2,281 | 265 |
| 2023-11 | 478,632 | 13,907 | 13 | 606 | 12,922 | 16 |
| 2023-12 | 340,398 | 43,788 | 367 | 182,022 | 16,210 | 76,757 |
| 2024-02 | 316,263 | 12,599 | 229 | 36,734 | 2,900 | 13,194 |
| 2024-03 | 315,096 | 1,229 | 0 | 2,396 | 415 | 62 |
| 2024-04 | 317,413 | 3,575 | 1 | 1,258 | 1,344 | 0 |
| 2024-05 | 318,753 | 3,072 | 4 | 1,732 | 1,432 | 0 |
| 2024-06 | 319,919 | 3,458 | 328 | 2,292 | 2,133 | 0 |
| 2024-07 | 320,055 | 963 | 1 | 827 | 549 | 0 |
| 2024-08 | 321,682 | 2,530 | 0 | 903 | 1,798 | 2 |
| 2024-09 | 323,804 | 2,764 | 1 | 642 | 1,278 | 0 |
| 2024-10 | 337,050 | 13,394 | 56 | 148 | 3,486 | 0 |
| 2024-11 | 339,202 | 3,304 | 0 | 1,152 | 1,699 | 0 |
| 2024-12 | 340,350 | 1,557 | 0 | 409 | 740 | 0 |
| 2025-01 | 342,508 | 4,092 | 26 | 1,934 | 2,149 | 0 |
| 2025-02 | 342,786 | 2,412 | 1 | 2,134 | 950 | 0 |
| 2025-03 | 342,786 | 0 | 0 | 0 | 0 | 0 |
| 2025-04 | 340,345 | 1,086 | 3 | 3,527 | 533 | 0 |
| 2025-05 | 343,465 | 5,054 | 29 | 1,934 | 4,256 | 0 |
| 2025-06 | 343,699 | 2,168 | 24 | 1,934 | 1,236 | 0 |
| 2025-07 | 348,638 | 7,159 | 18 | 2,220 | 1,485 | 0 |
| 2025-08 | 349,273 | 2,217 | 53 | 1,582 | 2,023 | 0 |
| 2025-09 | 351,986 | 6,217 | 19 | 3,504 | 3,000 | 1 |
| 2025-10 | 335,167 | 2,600 | 89 | 19,419 | 2,107 | 0 |
| 2025-11 | 335,221 | 2,903 | 1 | 2,849 | 2,463 | 0 |
| 2025-12 | 328,054 | 1,810 | 0 | 8,977 | 465 | 0 |
| 2026-01 | 318,299 | 923 | 2 | 10,678 | 431 | 0 |
| 2026-02 | 288,732 | 2,093 | 0 | 31,660 | 1,141 | 0 |
| 2026-03 | 274,734 | 2,333 | 1 | 16,331 | 1,223 | 1 |
| 2026-04 | 266,052 | 2,035 | 21 | 10,717 | 716 | 773 |
| 2026-05 | 271,452 | 6,508 | 207 | 1,108 | 4,630 | 0 |
| 2026-06 | 272,579 | 1,591 | 124 | 464 | 849 | 0 |
Flow patterns (42-month cumulative)
Inbound (numbers acquired)
| Direct transfer from another RespOrg | 565,854.0 |
| Harvested from disconnect pool | 7,782.0 |
| First assigned from spare pool | 799,329.0 |
| Reactivated own disconnects | 26,721.0 |
Outbound (numbers lost)
| Direct transfer to another RespOrg | 1,231,740.0 |
| Standard disconnect aging process (3+ months in DISC) | 285,084 |
| Abbreviated disconnect period (1–2 months in DISC) | 43,714 |
| Released directly to spare pool | 564,360.0 |
Of the 328,798 disconnect episodes this RespOrg has sent through aging, 13% were abbreviated (1–2 snapshots in DISC status). This RespOrg lets most numbers age the full 3–4 months before release, normal pattern.
Top direct-transfer sources (INto BC)
| RB | 26,378.0 | RingCentral |
| JY | 21,618.0 | Bandwidth |
| AT | 19,998.0 | AT&T |
| GA | 13,867.0 | Comet Media |
| VZ | 10,923.0 | Verizon Business (Verizon) |
| AU | 8,980.0 | ATL Communications (ATLC) |
| LG | 8,198.0 | Lumen Technologies (Lumen) |
| KS | 6,648.0 | Lumen Technologies (Lumen) |
| BP | 5,399.0 | Five 9, Inc. |
| TW | 5,226.0 | Twilio |
Top direct-transfer destinations (OUT of BC)
| GA | 59,655.0 | Comet Media |
| JY | 40,534.0 | Bandwidth |
| SO | 23,106.0 | Signal One |
| KS | 19,376.0 | Lumen Technologies (Lumen) |
| BP | 16,694.0 | Five 9, Inc. |
| IU | 14,733.0 | Interactive RespOrg Management |
| TW | 14,571.0 | Twilio |
| RB | 12,874.0 | RingCentral |
| OM | 8,886.0 | Intrado Communications (Intrado) |
| YW | 8,426.0 | YTel |
Summary
Incontact.com was down but now goes to Nice.com. I couldn't find a press release about it at nice, but there was a login page or two that implied they had become Nice, which is a VOIP service.
About Incontact
inContact (now NICE inContact) is a leading provider of cloud-based contact center software, offering platforms like CXone for omnichannel routing, workforce optimization, analytics, automation, and AI on an open cloud foundation[1][2][4]. It was founded as UCN Inc. (later rebranded inContact) and acquired by NICE Systems (now NICE Ltd.), a publicly traded company (NASDAQ: NICE), with headquarters originally in Salt Lake City/Midvale, UT[1][2]. The company had approximately 425 employees and $89M revenue in 2011, serving over 1,000 implementations with 60,000 agents handling 11+ billion calls annually[1].
Affiliations: Subsidiary of NICE Ltd. (NASDAQ: NICE). Formerly known as UCN Inc.[2][4]
Toll free / RespOrg activity: No specific news or details found regarding toll-free or RespOrg activity.
AI-generated summary (confidence: medium), last updated 2026-04-30. Verify against primary sources before quoting.
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