Incontact BC

VOIP Service Group: Nice

Incontact website screenshot
Website · visit · full size
Based in Midvale, UT
Based in Midvale, UT · street view · full size
Based in Midvale, UT
Based in Midvale, UT · satellite · full size

At a glance

Active numbers
266,052
#31 of 481
Change over 4 years
-219,845
-45.2% · #142 of 156
Opportunism Index
0.50%
#124 of 228
Vanity matches
13.8%
#158 of 201
Median inventory age
52 mo
4.3 years since last change
#69 of 201 oldest
Sub-codes in use
15
BCU46, BCU05, BCU88, BCU04, BCU01, BCU06 +9

Inventory by NPA

Click any NPA for total pool inventory across the industry.

By status

  • WORKING 264,134 · 99.3%
  • DISCONN 1,900 · 0.7%
  • UNAVAIL 4 · 0.0%

Inventory age buckets

  • < 1 month 1 · 0.0%
  • 1–3 months 5,184 · 1.9%
  • 3–12 months 29,920 · 10.8%
  • 1–2 years 35,459 · 12.8%
  • 2–5 years 71,456 · 25.8%
  • 5+ years 122,114 · 44.1%

Ages are measured from each number's last change in the Somos registry — that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.

Request a manual history review of a specific toll-free number →

Trajectory

Total active inventory Numbers harvested from disconnect pool that month
498K373K249K124K02018-032022-112026-04
Show monthly numbers
MonthInventoryAcquiredHarvestedLostFrom spareTo spare
2018-03 485,897 0 0 0 0 0
2018-06 476,972 6,359 83 15,284 4,379 452
2018-09 481,815 9,505 24 4,662 5,841 462
2018-10 483,266 1,945 9 494 1,528 2
2018-11 486,575 4,070 0 761 3,403 7
2018-12 488,830 2,696 5 441 2,064 3
2019-01 494,755 6,746 11 821 5,946 5
2019-02 497,512 5,142 0 2,385 3,929 47
2019-03 457,834 2,921 0 42,599 2,027 12
2019-04 459,077 4,712 0 3,469 3,451 2
2019-05 462,080 6,205 0 3,202 5,598 1
2019-06 465,360 5,386 0 2,106 4,135 0
2019-08 449,531 13,173 0 29,002 12,103 25,541
2019-09 474,619 28,033 3 2,945 26,989 1,794
2019-10 476,781 3,828 0 1,666 2,269 202
2019-11 479,096 4,107 1 1,792 2,776 0
2019-12 481,037 2,723 3 782 1,082 0
2020-01 483,432 2,881 0 486 1,291 59
2020-02 484,874 2,031 0 589 1,186 0
2020-03 478,105 2,497 0 9,266 2,041 0
2020-04 481,920 5,065 0 1,250 4,075 0
2020-05 484,789 3,366 3 497 2,256 0
2020-06 472,835 3,625 0 15,579 2,892 182
2020-07 474,106 2,754 0 1,483 1,762 23
2020-08 474,035 1,969 0 2,040 1,185 0
2020-09 476,357 3,095 1 773 2,351 1
2020-10 478,252 8,276 0 6,381 6,442 0
2020-11 477,392 1,117 36 1,977 699 0
2020-12 480,360 3,714 3 746 2,299 53
2021-01 419,642 3,563 0 64,281 2,306 113
2021-02 422,299 7,326 15 4,669 6,344 2
2021-03 421,430 1,839 0 2,708 1,209 332
2021-04 422,188 2,762 1 2,004 2,145 9
2021-05 420,290 5,981 0 7,879 2,549 2
2022-05 444,573 39,758 226 15,475 17,426 4,263
2022-06 446,365 2,517 136 725 1,298 214
2022-07 448,998 3,722 25 1,089 1,753 0
2022-08 451,009 2,860 1 849 1,530 160
2022-09 450,703 2,940 12 3,246 1,319 208
2022-10 454,809 5,129 4 1,023 3,444 107
2022-11 455,057 2,867 3 2,619 1,574 499
2022-12 456,133 1,910 0 834 1,085 282
2023-01 456,552 940 16 521 502 0
2023-02 457,321 1,342 0 573 594 6
2023-03 459,363 2,919 0 877 2,251 29
2023-04 460,559 3,492 2 2,296 1,664 6
2023-05 462,407 2,282 6 434 2,034 11
2023-06 464,246 3,214 0 1,375 2,187 218
2023-07 448,998 13,203 23 28,451 2,461 12,323
2023-08 466,588 31,726 321 14,136 14,282 2,387
2023-09 465,537 1,898 1 2,949 1,643 0
2023-10 465,331 6,183 2 6,389 2,281 265
2023-11 478,632 13,907 13 606 12,922 16
2023-12 340,398 43,788 367 182,022 16,210 76,757
2024-02 316,263 12,599 229 36,734 2,900 13,194
2024-03 315,096 1,229 0 2,396 415 62
2024-04 317,413 3,575 1 1,258 1,344 0
2024-05 318,753 3,072 4 1,732 1,432 0
2024-06 319,919 3,458 328 2,292 2,133 0
2024-07 320,055 963 1 827 549 0
2024-08 321,682 2,530 0 903 1,798 2
2024-09 323,804 2,764 1 642 1,278 0
2024-10 337,050 13,394 56 148 3,486 0
2024-11 339,202 3,304 0 1,152 1,699 0
2024-12 340,350 1,557 0 409 740 0
2025-01 342,508 4,092 26 1,934 2,149 0
2025-02 342,786 2,412 1 2,134 950 0
2025-03 342,786 0 0 0 0 0
2025-04 340,345 1,086 3 3,527 533 0
2025-05 343,465 5,054 29 1,934 4,256 0
2025-06 343,699 2,168 24 1,934 1,236 0
2025-07 348,638 7,159 18 2,220 1,485 0
2025-08 349,273 2,217 53 1,582 2,023 0
2025-09 351,986 6,217 19 3,504 3,000 1
2025-10 335,167 2,600 89 19,419 2,107 0
2025-11 335,221 2,903 1 2,849 2,463 0
2025-12 328,054 1,810 0 8,977 465 0
2026-01 318,299 923 2 10,678 431 0
2026-02 288,732 2,093 0 31,660 1,141 0
2026-03 274,734 2,333 1 16,331 1,223 1
2026-04 266,052 2,035 21 10,717 716 773

Flow patterns (42-month cumulative)

Inbound (numbers acquired)

Direct transfer from another RespOrg291,747.0
Harvested from disconnect pool4,107.0
First assigned from spare pool292,551.0
Reactivated own disconnects15,279.0

Outbound (numbers lost)

Direct transfer to another RespOrg522,172.0
Standard disconnect aging process (3+ months in DISC)212,572
Abbreviated disconnect period (1–2 months in DISC)31,704
Released directly to spare pool370,408.0

Of the 244,276 disconnect episodes this RespOrg has sent through aging, 13% were abbreviated (1–2 snapshots in DISC status). This RespOrg lets most numbers age the full 3–4 months before release — normal pattern.

Top direct-transfer sources (INto BC)

RB26,027.0RingCentral
AT11,463.0AT&T
JY6,845.0Bandwidth
GA4,467.0Comet Media
QI3,896.0Telnyx
VZ3,715.0Verizon Business (Verizon)
AU3,475.0ATL Communications (ATLC)
LG3,216.0Lumen Technologies (Lumen)
LF2,871.0LiveVox
BP2,803.0Five 9, Inc.

Top direct-transfer destinations (OUT of BC)

JY23,804.0Bandwidth
GA17,671.0Comet Media
RB12,026.0RingCentral
IU10,487.0Interactive RespOrg Management
NA6,155.0National Sales Partners
TW5,972.0Twilio
SO5,823.0Signal One
MT5,057.0Toll Free Management
LQ3,937.0Inteliquent
AU3,187.0ATL Communications (ATLC)

Top vanity holdings

Summary

Incontact.com was down but now goes to Nice.com. I couldn't find a press release about it at nice, but there was a login page or two that implied they had become Nice, which is a VOIP service.

About Incontact

inContact (now NICE inContact) is a leading provider of cloud-based contact center software, offering platforms like CXone for omnichannel routing, workforce optimization, analytics, automation, and AI on an open cloud foundation[1][2][4]. It was founded as UCN Inc. (later rebranded inContact) and acquired by NICE Systems (now NICE Ltd.), a publicly traded company (NASDAQ: NICE), with headquarters originally in Salt Lake City/Midvale, UT[1][2]. The company had approximately 425 employees and $89M revenue in 2011, serving over 1,000 implementations with 60,000 agents handling 11+ billion calls annually[1].

Affiliations: Subsidiary of NICE Ltd. (NASDAQ: NICE). Formerly known as UCN Inc.[2][4]

Toll-free / RespOrg activity: No specific news or details found regarding toll-free or RespOrg activity.

AI-generated summary (confidence: medium), last updated 2026-04-30. Verify against primary sources before quoting.

Contact-form message

with a customer of Incontact
Request a specific #