Genesys Telecom IG
- Website: https://www.genesys.com/ Domain since 1997 (29y)
At a glance
#121 of 201 oldest
Inventory by NPA
Click any NPA for total pool inventory across the industry.
By status
- WORKING 68,207 · 95.7%
- TRANSIT 2,715 · 3.8%
- RESERVED 334 · 0.5%
Inventory age buckets
- 1–3 months 1,980 · 2.7%
- 3–12 months 17,126 · 23.7%
- 1–2 years 13,656 · 18.9%
- 2–5 years 25,939 · 35.9%
- 5+ years 9,506 · 13.2%
Ages are measured from each number's last change in the Somos registry — that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.
Request a manual history review of a specific toll-free number →
Trajectory
Show monthly numbers
| Month | Inventory | Acquired | Harvested | Lost | From spare | To spare |
|---|---|---|---|---|---|---|
| 2018-03 | 3,619 | 0 | 0 | 0 | 0 | 0 |
| 2018-06 | 4,063 | 1,064 | 26 | 620 | 602 | 288 |
| 2018-09 | 4,483 | 1,115 | 11 | 695 | 607 | 189 |
| 2018-10 | 4,478 | 342 | 5 | 347 | 263 | 150 |
| 2018-11 | 4,572 | 361 | 0 | 267 | 227 | 101 |
| 2018-12 | 4,684 | 415 | 1 | 303 | 266 | 102 |
| 2019-01 | 5,137 | 737 | 9 | 284 | 400 | 93 |
| 2019-02 | 5,486 | 644 | 0 | 295 | 347 | 103 |
| 2019-03 | 5,409 | 396 | 0 | 473 | 248 | 327 |
| 2019-04 | 6,067 | 975 | 0 | 317 | 486 | 103 |
| 2019-05 | 6,326 | 568 | 0 | 309 | 472 | 89 |
| 2019-06 | 6,634 | 705 | 0 | 397 | 268 | 160 |
| 2019-08 | 6,821 | 956 | 2 | 769 | 497 | 554 |
| 2019-09 | 8,274 | 1,661 | 0 | 208 | 1,291 | 38 |
| 2019-10 | 9,054 | 1,036 | 1 | 256 | 561 | 58 |
| 2019-11 | 9,905 | 1,423 | 0 | 572 | 680 | 79 |
| 2019-12 | 11,124 | 1,590 | 1 | 371 | 452 | 128 |
| 2020-01 | 11,313 | 788 | 0 | 599 | 509 | 197 |
| 2020-02 | 11,650 | 879 | 0 | 542 | 718 | 137 |
| 2020-03 | 11,616 | 555 | 0 | 589 | 488 | 180 |
| 2020-04 | 12,230 | 1,354 | 0 | 740 | 1,201 | 111 |
| 2020-05 | 13,329 | 1,546 | 0 | 447 | 1,029 | 120 |
| 2020-06 | 13,345 | 1,075 | 0 | 1,059 | 678 | 381 |
| 2020-07 | 13,911 | 1,137 | 0 | 571 | 752 | 101 |
| 2020-08 | 15,379 | 2,118 | 0 | 650 | 756 | 158 |
| 2020-09 | 15,959 | 1,520 | 0 | 940 | 1,149 | 288 |
| 2020-10 | 19,524 | 4,362 | 0 | 797 | 1,287 | 76 |
| 2020-11 | 20,314 | 2,105 | 3 | 1,315 | 1,648 | 86 |
| 2020-12 | 20,197 | 1,479 | 1 | 1,596 | 1,059 | 723 |
| 2021-01 | 21,550 | 2,290 | 1 | 937 | 1,877 | 359 |
| 2021-02 | 22,127 | 1,928 | 66 | 1,351 | 1,135 | 315 |
| 2021-03 | 22,472 | 1,402 | 2 | 1,057 | 1,017 | 282 |
| 2021-04 | 23,282 | 1,777 | 4 | 967 | 1,172 | 127 |
| 2021-05 | 24,674 | 2,238 | 1 | 846 | 1,227 | 48 |
| 2022-05 | 32,599 | 11,922 | 111 | 3,997 | 5,810 | 512 |
| 2022-06 | 33,348 | 1,934 | 54 | 1,185 | 1,231 | 647 |
| 2022-07 | 34,481 | 2,073 | 14 | 940 | 1,443 | 626 |
| 2022-08 | 33,823 | 1,515 | 36 | 2,173 | 637 | 1,049 |
| 2022-09 | 35,151 | 2,192 | 27 | 864 | 779 | 748 |
| 2022-10 | 35,937 | 1,758 | 0 | 972 | 953 | 607 |
| 2022-11 | 36,116 | 1,296 | 0 | 1,117 | 1,079 | 624 |
| 2022-12 | 37,172 | 1,881 | 0 | 825 | 939 | 573 |
| 2023-01 | 37,002 | 1,303 | 16 | 1,473 | 851 | 671 |
| 2023-02 | 37,540 | 1,311 | 0 | 773 | 938 | 632 |
| 2023-03 | 37,726 | 1,464 | 0 | 1,278 | 1,165 | 626 |
| 2023-04 | 38,803 | 2,115 | 1 | 1,038 | 1,486 | 723 |
| 2023-05 | 40,562 | 2,583 | 0 | 824 | 1,277 | 666 |
| 2023-06 | 41,272 | 1,593 | 1 | 883 | 1,114 | 592 |
| 2023-07 | 34,481 | 5,228 | 39 | 12,019 | 1,336 | 4,469 |
| 2023-08 | 43,865 | 14,764 | 62 | 5,380 | 5,158 | 1,223 |
| 2023-09 | 45,537 | 2,573 | 1 | 901 | 1,086 | 634 |
| 2023-10 | 46,690 | 1,906 | 23 | 753 | 1,180 | 605 |
| 2023-11 | 48,354 | 2,494 | 24 | 830 | 1,078 | 719 |
| 2023-12 | 58,153 | 17,827 | 191 | 8,028 | 5,884 | 1,468 |
| 2024-02 | 51,574 | 8,288 | 138 | 14,867 | 1,745 | 5,118 |
| 2024-03 | 52,232 | 1,896 | 5 | 1,238 | 1,000 | 603 |
| 2024-04 | 52,384 | 1,391 | 1 | 1,239 | 786 | 22 |
| 2024-05 | 52,840 | 1,702 | 2 | 1,246 | 881 | 24 |
| 2024-06 | 53,709 | 2,042 | 70 | 1,173 | 973 | 0 |
| 2024-07 | 53,402 | 992 | 2 | 1,299 | 783 | 10 |
| 2024-08 | 54,396 | 1,869 | 0 | 875 | 1,241 | 33 |
| 2024-09 | 55,949 | 2,245 | 4 | 692 | 1,226 | 0 |
| 2024-10 | 57,378 | 2,508 | 3 | 1,079 | 961 | 0 |
| 2024-11 | 56,383 | 1,157 | 1 | 2,152 | 806 | 0 |
| 2024-12 | 57,427 | 1,561 | 0 | 517 | 1,057 | 14 |
| 2025-01 | 57,971 | 3,212 | 114 | 2,668 | 1,347 | 0 |
| 2025-02 | 58,792 | 1,521 | 1 | 700 | 1,078 | 0 |
| 2025-03 | 58,792 | 0 | 0 | 0 | 0 | 0 |
| 2025-04 | 59,402 | 1,368 | 25 | 758 | 1,028 | 0 |
| 2025-05 | 61,102 | 2,563 | 37 | 863 | 997 | 16 |
| 2025-06 | 61,777 | 1,924 | 8 | 1,249 | 1,064 | 0 |
| 2025-07 | 62,876 | 2,236 | 3 | 1,137 | 762 | 5 |
| 2025-08 | 64,957 | 2,795 | 21 | 714 | 945 | 0 |
| 2025-09 | 66,921 | 2,817 | 14 | 853 | 1,173 | 0 |
| 2025-10 | 67,167 | 1,447 | 4 | 1,201 | 1,242 | 3 |
| 2025-11 | 67,876 | 1,878 | 0 | 1,169 | 1,526 | 0 |
| 2025-12 | 67,105 | 1,545 | 1 | 2,316 | 1,259 | 0 |
| 2026-01 | 69,916 | 4,184 | 10 | 1,373 | 2,975 | 0 |
| 2026-02 | 70,156 | 1,710 | 0 | 1,470 | 1,415 | 0 |
| 2026-03 | 70,444 | 1,481 | 0 | 1,193 | 1,309 | 0 |
| 2026-04 | 71,270 | 1,685 | 36 | 859 | 1,100 | 8 |
Flow patterns (42-month cumulative)
Inbound (numbers acquired)
| Direct transfer from another RespOrg | 104,806.0 |
| Harvested from disconnect pool | 1,708.0 |
| First assigned from spare pool | 107,766.0 |
| Reactivated own disconnects | 0.0 |
Outbound (numbers lost)
| Direct transfer to another RespOrg | 154,416.0 |
| Entered multi-month disconnect (aging) | 0.0 |
| Released directly to spare pool | 53,238.0 |
Top direct-transfer sources (INto IG)
| JY | 8,148.0 | Bandwidth |
| AT | 7,532.0 | AT&T |
| LG | 3,753.0 | Lumen Technologies (Lumen) |
| AU | 3,308.0 | ATL Communications (ATLC) |
| LE | 3,199.0 | Intelepeer |
| VZ | 2,813.0 | Verizon Business (Verizon) |
| RS | 2,726.0 | AccessLine |
| BP | 2,405.0 | Five 9, Inc. |
| KS | 2,361.0 | Lumen Technologies (Lumen) |
| TW | 1,859.0 | Twilio |
Top direct-transfer destinations (OUT of IG)
| JY | 9,468.0 | Bandwidth |
| GA | 4,562.0 | Comet Media |
| MY | 2,082.0 | Mayfair Communication (Primetel) |
| FV | 1,816.0 | Toll Free Express |
| AT | 1,801.0 | AT&T |
| BA | 1,775.0 | Beckham Telecom (Primetel) |
| AU | 1,763.0 | ATL Communications (ATLC) |
| GI | 1,550.0 | Tata Communications Canada Ltd. |
| VZ | 1,448.0 | Verizon Business (Verizon) |
| KS | 1,343.0 | Lumen Technologies (Lumen) |
Top vanity holdings
Summary
An overly politically correct Call Center service "delivering leading customer experiences" through the cloud and across all channels.
About Genesys Telecom
Genesys is a global leader in cloud-based contact center and omnichannel customer experience (CX) solutions, trusted by more than 11,000 companies across over 100 countries[3]. The company provides Genesys Cloud CX, an all-in-one cloud contact center platform featuring AI-powered capabilities including Agent Copilot and Predictive Engagement[1]. Based on available search results, specific details regarding founding year, parent company status, and public/private classification could not be confirmed from provided sources.
Affiliations: No subsidiary or parent company information found in provided search results.
Toll-free / RespOrg activity: No information found in search results regarding Genesys Telecom's toll-free or RespOrg-specific activity. The search results focus on Genesys Cloud CX as a contact center platform rather than toll-free number management or RespOrg operations.
AI-generated summary (confidence: low), last updated 2026-04-30. Verify against primary sources before quoting.