Genesys Telecom IG

Call Center

Genesys Telecom website screenshot
Website · visit · full size
Based in Dale City, CA
Based in Dale City, CA · street view · full size
Based in Dale City, CA
Based in Dale City, CA · satellite · full size

At a glance

Active numbers
71,270
#66 of 481
Change over 4 years
+67,651
+1869.3% · #31 of 156
Opportunism Index
0.68%
#119 of 228
Vanity matches
16.0%
#134 of 201
Median inventory age
25 mo
2.1 years since last change
#121 of 201 oldest
Sub-codes in use
7
IGT01, IGC11, IGC10, IGC12, IGFR1, IGC02 +1

Inventory by NPA

Click any NPA for total pool inventory across the industry.

By status

  • WORKING 68,207 · 95.7%
  • TRANSIT 2,715 · 3.8%
  • RESERVED 334 · 0.5%

Inventory age buckets

  • 1–3 months 1,980 · 2.7%
  • 3–12 months 17,126 · 23.7%
  • 1–2 years 13,656 · 18.9%
  • 2–5 years 25,939 · 35.9%
  • 5+ years 9,506 · 13.2%

Ages are measured from each number's last change in the Somos registry — that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.

Request a manual history review of a specific toll-free number →

Trajectory

Total active inventory Numbers harvested from disconnect pool that month
71K53K36K18K02018-032022-112026-04
Show monthly numbers
MonthInventoryAcquiredHarvestedLostFrom spareTo spare
2018-03 3,619 0 0 0 0 0
2018-06 4,063 1,064 26 620 602 288
2018-09 4,483 1,115 11 695 607 189
2018-10 4,478 342 5 347 263 150
2018-11 4,572 361 0 267 227 101
2018-12 4,684 415 1 303 266 102
2019-01 5,137 737 9 284 400 93
2019-02 5,486 644 0 295 347 103
2019-03 5,409 396 0 473 248 327
2019-04 6,067 975 0 317 486 103
2019-05 6,326 568 0 309 472 89
2019-06 6,634 705 0 397 268 160
2019-08 6,821 956 2 769 497 554
2019-09 8,274 1,661 0 208 1,291 38
2019-10 9,054 1,036 1 256 561 58
2019-11 9,905 1,423 0 572 680 79
2019-12 11,124 1,590 1 371 452 128
2020-01 11,313 788 0 599 509 197
2020-02 11,650 879 0 542 718 137
2020-03 11,616 555 0 589 488 180
2020-04 12,230 1,354 0 740 1,201 111
2020-05 13,329 1,546 0 447 1,029 120
2020-06 13,345 1,075 0 1,059 678 381
2020-07 13,911 1,137 0 571 752 101
2020-08 15,379 2,118 0 650 756 158
2020-09 15,959 1,520 0 940 1,149 288
2020-10 19,524 4,362 0 797 1,287 76
2020-11 20,314 2,105 3 1,315 1,648 86
2020-12 20,197 1,479 1 1,596 1,059 723
2021-01 21,550 2,290 1 937 1,877 359
2021-02 22,127 1,928 66 1,351 1,135 315
2021-03 22,472 1,402 2 1,057 1,017 282
2021-04 23,282 1,777 4 967 1,172 127
2021-05 24,674 2,238 1 846 1,227 48
2022-05 32,599 11,922 111 3,997 5,810 512
2022-06 33,348 1,934 54 1,185 1,231 647
2022-07 34,481 2,073 14 940 1,443 626
2022-08 33,823 1,515 36 2,173 637 1,049
2022-09 35,151 2,192 27 864 779 748
2022-10 35,937 1,758 0 972 953 607
2022-11 36,116 1,296 0 1,117 1,079 624
2022-12 37,172 1,881 0 825 939 573
2023-01 37,002 1,303 16 1,473 851 671
2023-02 37,540 1,311 0 773 938 632
2023-03 37,726 1,464 0 1,278 1,165 626
2023-04 38,803 2,115 1 1,038 1,486 723
2023-05 40,562 2,583 0 824 1,277 666
2023-06 41,272 1,593 1 883 1,114 592
2023-07 34,481 5,228 39 12,019 1,336 4,469
2023-08 43,865 14,764 62 5,380 5,158 1,223
2023-09 45,537 2,573 1 901 1,086 634
2023-10 46,690 1,906 23 753 1,180 605
2023-11 48,354 2,494 24 830 1,078 719
2023-12 58,153 17,827 191 8,028 5,884 1,468
2024-02 51,574 8,288 138 14,867 1,745 5,118
2024-03 52,232 1,896 5 1,238 1,000 603
2024-04 52,384 1,391 1 1,239 786 22
2024-05 52,840 1,702 2 1,246 881 24
2024-06 53,709 2,042 70 1,173 973 0
2024-07 53,402 992 2 1,299 783 10
2024-08 54,396 1,869 0 875 1,241 33
2024-09 55,949 2,245 4 692 1,226 0
2024-10 57,378 2,508 3 1,079 961 0
2024-11 56,383 1,157 1 2,152 806 0
2024-12 57,427 1,561 0 517 1,057 14
2025-01 57,971 3,212 114 2,668 1,347 0
2025-02 58,792 1,521 1 700 1,078 0
2025-03 58,792 0 0 0 0 0
2025-04 59,402 1,368 25 758 1,028 0
2025-05 61,102 2,563 37 863 997 16
2025-06 61,777 1,924 8 1,249 1,064 0
2025-07 62,876 2,236 3 1,137 762 5
2025-08 64,957 2,795 21 714 945 0
2025-09 66,921 2,817 14 853 1,173 0
2025-10 67,167 1,447 4 1,201 1,242 3
2025-11 67,876 1,878 0 1,169 1,526 0
2025-12 67,105 1,545 1 2,316 1,259 0
2026-01 69,916 4,184 10 1,373 2,975 0
2026-02 70,156 1,710 0 1,470 1,415 0
2026-03 70,444 1,481 0 1,193 1,309 0
2026-04 71,270 1,685 36 859 1,100 8

Flow patterns (42-month cumulative)

Inbound (numbers acquired)

Direct transfer from another RespOrg104,806.0
Harvested from disconnect pool1,708.0
First assigned from spare pool107,766.0
Reactivated own disconnects0.0

Outbound (numbers lost)

Direct transfer to another RespOrg154,416.0
Entered multi-month disconnect (aging)0.0
Released directly to spare pool53,238.0

Top direct-transfer sources (INto IG)

JY8,148.0Bandwidth
AT7,532.0AT&T
LG3,753.0Lumen Technologies (Lumen)
AU3,308.0ATL Communications (ATLC)
LE3,199.0Intelepeer
VZ2,813.0Verizon Business (Verizon)
RS2,726.0AccessLine
BP2,405.0Five 9, Inc.
KS2,361.0Lumen Technologies (Lumen)
TW1,859.0Twilio

Top direct-transfer destinations (OUT of IG)

JY9,468.0Bandwidth
GA4,562.0Comet Media
MY2,082.0Mayfair Communication (Primetel)
FV1,816.0Toll Free Express
AT1,801.0AT&T
BA1,775.0Beckham Telecom (Primetel)
AU1,763.0ATL Communications (ATLC)
GI1,550.0Tata Communications Canada Ltd.
VZ1,448.0Verizon Business (Verizon)
KS1,343.0Lumen Technologies (Lumen)

Top vanity holdings

Summary

An overly politically correct Call Center service "delivering leading customer experiences" through the cloud and across all channels.

About Genesys Telecom

Genesys is a global leader in cloud-based contact center and omnichannel customer experience (CX) solutions, trusted by more than 11,000 companies across over 100 countries[3]. The company provides Genesys Cloud CX, an all-in-one cloud contact center platform featuring AI-powered capabilities including Agent Copilot and Predictive Engagement[1]. Based on available search results, specific details regarding founding year, parent company status, and public/private classification could not be confirmed from provided sources.

Affiliations: No subsidiary or parent company information found in provided search results.

Toll-free / RespOrg activity: No information found in search results regarding Genesys Telecom's toll-free or RespOrg-specific activity. The search results focus on Genesys Cloud CX as a contact center platform rather than toll-free number management or RespOrg operations.

AI-generated summary (confidence: low), last updated 2026-04-30. Verify against primary sources before quoting.

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