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Somos Help Desk Somos Help Desk is the 24/7 customer support service provided by **Somos, Inc.**, a private corporation specializing in telecommunications registry management, including administration of the North American Numbering Plan (NANP) and the Tol… read more ↓
This Resp Org vs its group
Each line shows the percentage of its own starting level retained, so you compare the rate of change, not the absolute size. The group is larger in raw numbers (it contains Somos Help Desk plus its siblings); these lines only compare how fast each is changing. When Somos Help Desk sits above Somos it has shrunk less than its group overall (more resilient); below means it shrank more. A member holding steady while its group falls often means numbers are moving to siblings within the group, not being lost.
Transfer network
How toll free numbers move between Somos Help Desk (BR) and other Resp Orgs, reconstructed from Somos registry snapshots. Larger nodes = more transfer volume; Somos Help Desk is highlighted. Open the full interactive map →
Scroll to zoom, drag to pan, drag a node to reposition.
- Website: https://www.somos.com/ Domain since 1997 (29y)
At a glance
#82 of 206 oldest
Inventory by NPA
Click any NPA for total pool inventory across the industry.
By status
- WORKING 52,133, 46.5%
- UNAVAIL 49,620, 44.3%
- DISCONN 10,266, 9.2%
- TRANSIT 2, 0.0%
Inventory age buckets
- 1–3 months 4, 0.0%
- 3–12 months 3,174, 6.1%
- 1–2 years 9,000, 17.2%
- 2–5 years 29,309, 56.0%
- 5+ years 10,646, 20.3%
Ages are measured from each number's last change in the Somos registry, that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.
Request a manual history review of a specific toll free number →
Trajectory
Show monthly numbers
| Month | Inventory | Acquired | Harvested | Lost | From spare | To spare |
|---|---|---|---|---|---|---|
| 2018-03 | 101,585 | 0 | 0 | 0 | 0 | 0 |
| 2018-06 | 255,413 | 153,913 | 18,837 | 85 | 0 | 0 |
| 2018-09 | 541,275 | 285,893 | 0 | 31 | 0 | 1 |
| 2018-10 | 551,200 | 9,932 | 0 | 7 | 0 | 0 |
| 2018-11 | 581,921 | 30,739 | 0 | 18 | 1 | 0 |
| 2018-12 | 350,771 | 42,590 | 0 | 273,740 | 0 | 137,684 |
| 2019-01 | 355,897 | 5,142 | 0 | 16 | 0 | 1 |
| 2019-02 | 355,901 | 4 | 0 | 0 | 0 | 0 |
| 2019-03 | 355,866 | 2 | 0 | 37 | 1 | 0 |
| 2019-04 | 355,851 | 2 | 0 | 17 | 1 | 0 |
| 2019-05 | 355,836 | 4 | 0 | 19 | 3 | 1 |
| 2019-06 | 355,854 | 20 | 0 | 2 | 0 | 0 |
| 2019-08 | 347,537 | 2,067 | 0 | 10,384 | 37 | 10,347 |
| 2019-09 | 357,815 | 10,366 | 0 | 88 | 10,366 | 1 |
| 2019-10 | 287,791 | 4 | 0 | 70,028 | 0 | 0 |
| 2019-11 | 238,944 | 25 | 0 | 48,872 | 2 | 0 |
| 2019-12 | 122,324 | 5 | 1 | 116,625 | 0 | 0 |
| 2020-01 | 120,287 | 2 | 0 | 2,039 | 2 | 1,635 |
| 2020-02 | 118,620 | 13 | 0 | 1,680 | 12 | 1 |
| 2020-03 | 118,942 | 357 | 62 | 35 | 102 | 1 |
| 2020-04 | 120,048 | 1,277 | 0 | 171 | 0 | 9 |
| 2020-05 | 119,982 | 6 | 0 | 72 | 2 | 0 |
| 2020-06 | 120,817 | 842 | 0 | 7 | 2 | 0 |
| 2020-07 | 122,098 | 1,286 | 0 | 5 | 0 | 1 |
| 2020-08 | 122,090 | 6 | 0 | 14 | 0 | 0 |
| 2020-09 | 120,805 | 1 | 0 | 1,286 | 0 | 2 |
| 2020-10 | 120,832 | 42 | 0 | 15 | 0 | 0 |
| 2020-11 | 121,806 | 1,689 | 0 | 715 | 2 | 0 |
| 2020-12 | 120,551 | 6 | 0 | 1,261 | 2 | 0 |
| 2021-01 | 120,623 | 101 | 0 | 29 | 1 | 1 |
| 2021-02 | 120,620 | 0 | 0 | 3 | 0 | 0 |
| 2021-03 | 120,615 | 16 | 0 | 21 | 1 | 0 |
| 2021-04 | 259,318 | 140,362 | 0 | 1,659 | 1 | 0 |
| 2021-05 | 259,260 | 2 | 0 | 60 | 1 | 0 |
| 2022-05 | 125,440 | 7,559 | 1 | 141,379 | 2 | 94,574 |
| 2022-06 | 115,084 | 75 | 0 | 10,431 | 0 | 0 |
| 2022-07 | 115,021 | 3 | 1 | 66 | 0 | 0 |
| 2022-08 | 114,893 | 14 | 0 | 142 | 0 | 1 |
| 2022-09 | 114,983 | 91 | 0 | 1 | 0 | 0 |
| 2022-10 | 114,981 | 2 | 0 | 4 | 2 | 0 |
| 2022-11 | 115,002 | 23 | 0 | 2 | 0 | 0 |
| 2022-12 | 114,947 | 4 | 0 | 59 | 4 | 1 |
| 2023-01 | 114,930 | 0 | 0 | 17 | 0 | 3 |
| 2023-02 | 114,915 | 1 | 0 | 16 | 1 | 0 |
| 2023-03 | 114,928 | 14 | 0 | 1 | 0 | 0 |
| 2023-04 | 114,928 | 0 | 0 | 0 | 0 | 0 |
| 2023-05 | 114,954 | 26 | 0 | 0 | 1 | 0 |
| 2023-06 | 115,734 | 808 | 0 | 28 | 1 | 0 |
| 2023-07 | 115,021 | 184 | 0 | 897 | 14 | 3 |
| 2023-08 | 115,735 | 933 | 0 | 219 | 3 | 13 |
| 2023-09 | 117,470 | 1,750 | 0 | 15 | 0 | 0 |
| 2023-10 | 116,677 | 15 | 0 | 808 | 0 | 0 |
| 2023-11 | 116,875 | 242 | 0 | 44 | 0 | 15 |
| 2023-12 | 116,578 | 1,819 | 0 | 2,116 | 2 | 95 |
| 2024-02 | 115,130 | 372 | 6 | 1,820 | 77 | 2 |
| 2024-03 | 114,890 | 1 | 0 | 241 | 0 | 0 |
| 2024-04 | 224,878 | 110,017 | 0 | 29 | 109,999 | 0 |
| 2024-05 | 224,907 | 30 | 0 | 1 | 0 | 0 |
| 2024-06 | 224,909 | 2 | 1 | 0 | 1 | 0 |
| 2024-07 | 225,144 | 279 | 0 | 44 | 0 | 0 |
| 2024-08 | 225,158 | 16 | 0 | 2 | 1 | 0 |
| 2024-09 | 226,912 | 1,757 | 0 | 3 | 1 | 0 |
| 2024-10 | 226,892 | 0 | 0 | 20 | 0 | 5 |
| 2024-11 | 116,917 | 40 | 0 | 110,015 | 1 | 109,995 |
| 2024-12 | 116,605 | 1 | 0 | 313 | 0 | 0 |
| 2025-01 | 114,807 | 0 | 0 | 1,798 | 0 | 0 |
| 2025-02 | 116,629 | 1,822 | 1,781 | 0 | 0 | 0 |
| 2025-03 | 116,629 | 0 | 0 | 0 | 0 | 0 |
| 2025-04 | 123,536 | 6,940 | 0 | 33 | 0 | 0 |
| 2025-05 | 122,290 | 131 | 0 | 1,377 | 0 | 0 |
| 2025-06 | 121,847 | 0 | 0 | 443 | 0 | 0 |
| 2025-07 | 121,847 | 0 | 0 | 0 | 0 | 0 |
| 2025-08 | 121,834 | 0 | 0 | 13 | 0 | 0 |
| 2025-09 | 114,922 | 15 | 0 | 6,927 | 2 | 0 |
| 2025-10 | 141,085 | 26,176 | 0 | 13 | 0 | 0 |
| 2025-11 | 141,071 | 1 | 0 | 15 | 0 | 0 |
| 2025-12 | 132,160 | 0 | 0 | 8,911 | 0 | 0 |
| 2026-01 | 127,872 | 13 | 0 | 4,301 | 0 | 0 |
| 2026-02 | 127,872 | 0 | 0 | 0 | 0 | 0 |
| 2026-03 | 101,759 | 16 | 0 | 26,129 | 1 | 0 |
| 2026-04 | 101,804 | 47 | 0 | 2 | 2 | 1 |
| 2026-05 | 112,070 | 10,266 | 0 | 0 | 0 | 0 |
| 2026-06 | 112,035 | 0 | 0 | 35 | 0 | 0 |
Flow patterns (42-month cumulative)
Inbound (numbers acquired)
| Direct transfer from another RespOrg | 2,150,631.0 |
| Harvested from disconnect pool | 62,070.0 |
| First assigned from spare pool | 361,962.0 |
| Reactivated own disconnects | 0.0 |
Outbound (numbers lost)
| Direct transfer to another RespOrg | 775,011.0 |
| Standard disconnect aging process (3+ months in DISC) | 317,657 |
| Abbreviated disconnect period (1–2 months in DISC) | 161,558 |
| Released directly to spare pool | 1,063,179.0 |
Of the 479,215 disconnect episodes this RespOrg has sent through aging, 34% were abbreviated (1–2 snapshots in DISC status).
Top direct-transfer sources (INto BR)
| UJ | 273,747.0 | UJ |
| GG | 134,074.0 | GG |
| KO | 93,826.0 | Call Delivery Systems |
| PJ | 70,655.0 | Independent Resporg (ATLC) |
| QI | 59,252.0 | Telnyx |
| BL | 26,188.0 | Voyce |
| AU | 11,793.0 | ATL Communications (ATLC) |
| XR | 10,261.0 | SMARTTEL |
| SQ | 7,338.0 | SQ |
| AK | 6,928.0 | Swiftreach Networks (Kall8) |
Top direct-transfer destinations (OUT of BR)
| OD | 116,624.0 | Flotrax (Primetel) |
| JD | 78,869.0 | Flotrax (Primetel) |
| HU | 39,997.0 | Flotrax (Primetel) |
| NX | 10,404.0 | Verizon |
| MC | 3,100.0 | MCI (Verizon) |
| UD | 1,500.0 | Lightyear Network Solutions (Fusion Connect) |
| MY | 1,180.0 | Mayfair Communication (Primetel) |
| UW | 1,088.0 | Qwest (Lumen) |
| AL | 910.0 | Lumen Technologies (Lumen) |
| IW | 702.0 | Call8 (Kall8) |
Summary
Somos uses BR resporg IDs for a variety of different things. BRD means it's with a disconnected resporg, in the process of closing down. BR833 is for the 16,000 833 numbers left over and now stuck in Limbo after the failed 833 auction. Some other numbers are just held because of disputes between resporgs. If a number is on BR* you probably won't be able to get it from Somos but it might be worth continuing to monitor.
About Somos Help Desk
Somos Help Desk is the 24/7 customer support service provided by **Somos, Inc.**, a private corporation specializing in telecommunications registry management, including administration of the North American Numbering Plan (NANP) and the Toll-Free Numbering (TFN) registry as the designated RespOrg administrator (code: BRSAC).[1][2][5] Somos, Inc., formerly SMS/800 Inc., is headquartered at One Tower Center Blvd, Suite 800, East Brunswick, NJ 08816, with additional offices in Herndon, VA, Westford, MA, and Littleton, CO (near Denver); it was founded prior to 2019 when it assumed NANPA duties from NeuStar.[1][5] The company manages over 7 billion phone numbers across North America and serves RespOrgs via web portals, training, and support.[3][4][5]
Toll free / RespOrg activity: Somos, Inc. (RespOrg code BRSAC) administers the SMS/800 database for RespOrgs and toll-free number assignments in the NANP, as designated by the FCC; the Help Desk supports RespOrgs with TFNRegistry services 24/7 via phone (844.439.7666), text, chat, and email.[2][5]
AI-generated summary (confidence: high), last updated 2026-04-30. Verify against primary sources before quoting.
Top vanity holdings
Recent news (1)
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Somos Revolutionizes How Phone Number Assets are Managed and Protected with RealBrand 2024-03-18
Somos launched RealBrand, a new solution to enhance management and protection of phone number assets, providing advanced tools for brand protection in telecommunications. RealBrand aims to revolutionize how phone number assets are managed and protected.